Dear customers, we hope you are all staying safe in these unprecedented times.
Our online store is business as usual and we are working hard to dispatch orders each day Monday to Friday.
Please be aware Royal Mail and other couriers are inundated with orders and delivery times may be slightly longer.
Unfortunately, we can not guarantee the delivery time scales set out below, we thank you for your understanding 🙂
We hope everyone is safe and well. As we’ve had a few enquiries about opening our Sheffield shop to customers, we’ve made the decision to open for a short period each day. If you are local to us feel free to pop down Monday to Friday from 1pm to 4pm. We’ve tried to make our shop as safe as possible for our customers and ourselves. To ensure this we kindly ask you to adhere to the government guidelines, please wear a mask, use hand sanitiser as you enter and leave our shop. If possible please only touch something if you would like to purchase it.
You can still use click and collect outside of these hours via our website. Simply place your order on our website choose local pick-up on checkout and we will then contact you to arrange a convenient time for you to collect your order from – 138 Infirmary Road Sheffield S6 3DH
*Cut Off time for Express Shipping is 1pm and does not include Weekends or Bank Holidays.
If you live in Scottish Highlands, Scottish Isles, Ireland & Channel Islands please call for a price for express delivery.
FREE TRACKED UK DELIVERY on all orders over £25
Orders delivered within the UK will be posted Royal Mail Tracked 48 unless you select standard 5-7 days which is not a tracked service.
You may pay for express shipping if you require a faster service. Please note that express delivery is only available on orders placed before 1pm (GMT) Monday to Friday in the UK. After 1pm we cannot guarantee express delivery, even if it has been selected. Please note that this is not a guaranteed next day service, but is an express delivery option.
Please note all orders placed after 1pm on Friday, will be dispatched the following Monday unless its a Bank Holiday.
At Snooty Catz we pick and pack every day Monday to Friday (excluding Bank Holidays). As we stock all items this usually means your goods will be dispatched the same day if ordered by 1pm. For orders placed after 1pm they will be shipped the next working day. In the unlikely event of a temporary stock shortage, we guarantee to dispatch your goods within 14 days of order or we will issue a full refund.
We ship orders as quickly as possible but once the item has left our dispatch team we have no control over delivery delays. We have provided the delivery times above as a guide only – they are estimates given by the mail carrier and are not guaranteed times.