We hope you love your items as much as we do. If you aren’t satisfied with any of your products, then please fill out the form below or send us a message so we can help resolve any issues – [email protected]

If you’ve changed your mind and you don’t want something when it arrives?
No problem, simply keep everything packaged, place a note in the parcel with your name and order number plus the reasons why you are returning and send to:

Snooty Catz
138 Infirmary Road
S6 3DH

Please send items tracked as we can not take any responsibility for lost items. Once your items arrive we will issue a refund for the item (excluding shipping costs) and let you know by return email. Please note we are unable to accept items that have been opened and used, sorry!