Product Returns

We hope you love your items as much as we do. If you aren’t satisfied with any of your products, then please fill out the form below or send us a message so we can help resolve any issues – [email protected]

If you’ve changed your mind and you don’t want something when it arrives?
No problem, simply keep everything packaged, place a note in the parcel with your name and order number plus the reasons why you are returning and send to:

Snooty Catz
138 Infirmary Road
Sheffield
S6 3DH

Please send items tracked as we can not take any responsibility for lost items. Once your items arrive we will issue a refund for the item (excluding shipping costs) and let you know by return email. Please note we are unable to accept items that have been opened and used, sorry!